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  1. Step 1: Prepare electronic document. See supporting documents checklist. Step 2: Submit the claim. If you are a policyholder: Submit a claim with ease on OneZurich Customer Portal. Make an eClaim using OneZurich. If you haven't created an OneZurich account yet, you can easily do so by clicking here to register. If you are an intermediary:

  2. Claims submission 申請索償: Claims must be submitted within 30 days from the date of incident through the following methods: 必須於事件發生後30日內經以下方法申請索償: visit eClaim (www.zurich.com.hk/eclaim/en) to submit a claim online透過e索償(www.zurich.com.hk/eclaim/)網上遞交索償申請. Complete this claim form and email or post to our company. 填妥此索償申請表並電郵或郵寄至本公司.

  3. 透過旅行社購買旅遊保險之客戶:. 提交e索償. 不是保單持有人?. 您可以聯絡保單持有人使用 OneZurich客戶網上服務平台 為您申請索償。. 您現可使用「轉數快」收取賠償款項. 在您設定「轉數快」為您的收款方法之前,您需透過手機/網上銀行或電子錢包登記 ...

  4. xmc-zurichinsurf8c0-zwpshared-prod.sitecorecloud.io › zh-hkTravel Insurance Claim Form

    Please report your loss(es) by submitting this Claim Form to us or through “Zurich HK” mobile app (if appropriate) within 30 days from the date of incident. For inquiry, please call our Claims Hotline at 2903 9388 or email at

  5. 工作假期. 專為參加工作假期而設的旅遊保險計劃,多元保障涵蓋各種醫療費用、個人意外、行程延誤、個人責任、緊急支援等。. 無論您是旅遊度假、出國留學、工作假期,還是到海外或中國內地工作,我們的旅遊保險計劃也能為您提供多方面保障,滿足您特別 ...

  6. Alternatively, you can submit the completed claim form with supporting documents by post/email. Email: claims@hk.zurich.com. Post: Zurich Insurance Company Ltd, Claims Department, 26/F, One Island East,18 Westlands Road, Island East, Hong Kong. Please note that if you need to claim for your journey, please report your claim to us in 30 days.

  7. 旅遊保險索償申請表. Please complete this claim form and submit it together with all required supporting documents to us within 30 days following the loss. Otherwise, it may affect the process of your claim. If you have faxed your form, please do not post it again to avoid duplication. 請於蒙受損失後三十天內填妥本表格連同一切有關文件交回本公司以便處理,否則可能影響閣下之賠償處理。 為免重複,如已傳真表格,請勿重複郵寄。

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