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  1. www.promise.com.hk › en › faqTechnical Support | FAQ | Promise HK

    It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  2. www.promise.com.hk › en › faqManage your Member Account | FAQ | Promise HK

    What should I do if I forgot my log-in password, entered the incorrect log-in password or I have no password? Please choose one of these methods to reset your password and regain access to your account.

  3. www.promise.com.hk › en › online-securityOnline Security | Promise HK

    How Promise protects you online. Promise (Hong Kong) Co., Limited ("Promise") ensures your online transactions are safe and secure. As a financial service provider, Promise is used to thinking about security. Promise uses industry standard security technology and practices to safeguard your account from any unauthorized access.

  4. www.promise.com.hk › faq › member-service登入與管理會員帳戶 | 私人貸款常見問題 | 邦民日本財務 - Promise

    在更改密碼時，請先確定您的新密碼是六位數字，請勿以身份證號碼、電話號碼、出生日期、任何常用數字組合 (如987654或123456) 作為密碼及不應連續使用同一數字 (如000000或999999) 。

  5. www.promise.com.hk › en › eddadisclaimerDirect Debit Authorization Declaration And Terms | Promise HK

    Borrower must use his/ her member ID and one-time password ("Access codes") to use the Services. Promise will use SMS to deliver the Access codes to the Borrower's latest mobile number registered with Promise.

  6. www.promise.com.hk › faq › technical-support技術支援 | 私人貸款常見問題 | 邦民日本財務 - Promise

    我們樂意為您提供協助！. 如您有進一步疑問，或未能在此找到相應解答，. 請致電客戶服務熱線 3199 1199 查詢或 按此 聯絡我們。. 登入會員帳戶或上載文件時遇到問題？. 查詢貸款平台技術支援？. 邦民日本財務為你解答私人貸款的疑問！. 邦民私人貸款網上申請 ...

  7. www.promise.com.hk › en › faqAgreement Signing | FAQ | Promise HK

    The "one-time password" is only applicable to an instant log-in within a time limit. The "one-time password" will expire if unused within a set period of time after being issued. Even if the "one-time password" expired, you may request for a new "one-time password" again.