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  1. *There is no postal collection at Terminal 3; please use Terminal 2 or place your mail in the postbox on the second floor departures lobby of Terminal 3.

  2. Narita Airport Information. +81 476-34-8000. * Open 24 hours a day, 365 days a year. Press the number that corresponds to the information you require. * Please check the number before dialing.

  3. The period from the time of initial use until 12 midnight on the same day is calculated as 1 day and additional charges will apply for use beyond that. Example: If items areplaced in the locker at 09:00 p.m.and taken out at 01:00 a.m.the next day,the user will be charged for two days. Small baggage: 400 JPY per day.

  4. This page provides information on frequently asked questions (FAQs) and contact information for inquiries by telephone or email to Narita Airport.

  5. We are unable to respond to matters related to airline services (limits on luggage size; lost, damaged or delayed luggage; airline ticket prices, reservations and warranties; carriage of pets, etc.). Please direct those inquiries to your airline.

  6. Please check the individual service pages for the locations of the Information counters available for use. Electric Walker. “comuoon® (Hearing assistance speaker)”. Electric Carts. Postcard Mailing Service. Electric Walker, Electric Catrs Service and Postcard Mailing Service are only available at the Information counter after security ...

  7. A postcard mailing service is available at the Information counters on airside as there are no mailboxes beyond passport control.

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