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Make a claim. We are here to provide you convenient claim services for different insurance products. Whether you are a public sector customer or you have a personal insurance policy with us, you will find all the information you need to make a claim below.
申請索償. 我們針對各種保險產品為您提供方便快捷的索償服務。. 不論您是個人保險還是商業保險的客戶，這裡都可以為您提供有關的申請索償的資訊。.
Medical e-Claim Submission Process. Step 1. Please prepare the attending physician statement completed by the attending physician (Not applicable to Hong Kong public hospital or out-patient clinics claim) Step 2. Prepare electronic document. See the required document list. Download the APS form. Step 3.
• Medical Claim Form should be completed and submitted within 30 days from the date of incident through email or post. 一般醫療索償必須於事故發生後30日內填妥此索償申請表並電郵或郵寄至本公司：
1. visit eClaim (www.zurich.com.hk/eclaim/en) to submit a claim online 透過e索償 （ www.zurich.com.hk/eclaim/）網上遞交索償申請 2. Complete this claim form and email or post to our company 填妥此索償申請表並電郵或郵寄至本公司 Email 電郵： claims@
Step 1. Download and complete the claim form. Download claim form. Step 2. Submit completed claim form with all required document (s) by post: Life Claims Department, 26/F, One Island East, 18 Westlands Road, Island East, Hong Kong. To facilitate the claim processing, please submit all required documents with the claim forms.
Make a claim for motor insurance. You can now claim payments via Faster Payment System (FPS) Before setting up FPS as your default claim payment collection method, you will need to first register for FPS via mobile/internet banking or e-wallet.
