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  1. Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. As a member, manage or withdraw your approved revolving loan online anytime without additional steps. See your current loan status and repayment details instantly.

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  4. Simple Online Loan Application Process. Want to borrow money on weekends for urgent use? Promise provides 24-hour quick and easy online loan services, allowing you to complete loan procedures anytime and anywhere.

  5. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management and marketing management, providing convenient consumer finance, which has always been popular with local customers.

  6. How does Promise calculate interest? What is daily interest? How can I reduce my expenditure on interest? Will I be charged any handling fees for a loan application? Do you have queries about loan application? Apply For a Loan. Eligibility Criteria and Document Requirements. Loan Approval and Fund Transfer. Revolving Loan. Repayment.

  7. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  8. When borrowing money, it's better to choose a loan product with lower interest rate because a higher interest rate will increase the total cost of a loan. Before borrowing money, you should learn about different methods of interest calculation such as monthly flat-rate, day rate, etc.