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Start a request within 24 hours. If you still need to cancel your reservation during your stay, we can help you start a request to resolve the issue with your Host. When you do this, you can choose to ask your Host to fix the problem, request a partial refund, or request to cancel your reservation for a full refund.
Accidents are rare, but they happen. If you, someone you invite, or a pet are responsible for damage during a stay, let your Host know right away. Your Host can send you a reimbursement request in our Resolution Centre to cover the cost of the damage, and you’ll have 24 hours to respond. In this article.
Top-rated vacation rentals in Kyoto. Guests agree: these stays are highly rated for location, cleanliness, and more. Guest favourite. Home in Nakagyō-ku, Kyōto-shi. 4.96 (120) Machiya near Nijo Castle - A day in khaki Nijo.
How-to. •. Guest. If you have a problem or issue during your stay. You have 72 hours to report any issue to your Host or to Airbnb from the time of discovery. In this article. Document the issue and message your Host. Get help from Airbnb to resolve the issue. If there’s an emergency situation or your safety is threatened.
