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  1. If a guest causes damage to your place or belongings during an Airbnb stay, you can file a reimbursement request through our Resolution Centre. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage. Learn about the process.

  2. How identity verification works. We require primary Hosts, Co-Hosts, and booking guests to be verified for all stays on Airbnb. Certain Airbnb Experiences may require identity verification as well. Verifying your identity means verifying certain personal information, such as your legal name, address, phone number, or other contact details.

  3. A Superhost is a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile.

  4. Host damage protection, part of AirCover for Hosts, reimburses Hosts up to $3 million USD in the rare event your place or belongings are damaged by a guest during an Airbnb stay. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage.

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