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  1. www.sc.com › hk › credit-cardsDispute Resolution – Standard Chartered HK

    Dispute Resolution. You may initiate a dispute request via the Bank for reversing or refunding transactions under specific circumstances of the dispute resolution scheme, such as unauthorized transactions or failed delivery of goods/ services by the merchant after a one-off pre-payment. Please note that not all credit card transactions are ...

  2. www.sc.com › hk › helpHow do I know the order is executed or rejected?

    You can enquire the status of your orders through “Order Enquiry” page or enquire the same via our Securities Services Trading Hotline. Below is the order status description: Note: Action in the bracket of the order status indicates the action status raised by the customer to the order.

  3. www.sc.com › hk › helpHelp Centre – Payments and Transfers - Standard ...

    Electronic Bill Presentment and Payment Service (EBPP) enables Standard Chartered Online Banking customers to register, receive, view and pay bills anytime and anywhere via the Bank’s internet banking, achieving a more effective management of all bills and payments without any geographical constraints. Back to top.

  4. www.sc.com › hk › helpHelp Centre – Customer Services - Standard Chartered HK

    The working hours of Chat with Live Agent will be from 9am to 9pm (Monday to Friday) / 9am to 6pm (Saturday). During non-working hours, you may also leave an offline message with details, Live Agent will get back to you on next working day through text chat. Back to top.

  5. www.sc.com › hk › helpHelp Centre – Login, Password and Security - Standard ...

    Simply login to Standard Chartered Online Banking and click “Update Client Information” -> “Update Profile” to submit your requests. Download the form for changing contact information here or from sc.com.hk/ and mail it to Standard Chartered Bank (Hong Kong) Limited at P.O. Box 68383, Kowloon East Post Office.

  6. www.sc.com › hk › helpOnline Securities Service Help Centre – Standard ...

    To subscribe the Securities eDocuments Service via Online Securities Trading, please refer to the steps below or more details by clicking here. In Online Securities Trading Platform, click “Manage” tab and then “Securities eDocuments”. Click “Subscribe Securities eDocument Service”.

  7. www.sc.com › hk › bank-with-usTelegraphic Transfer Video – Standard Chartered HK

    For further information, please call our Customer Service Hotline at (852) 2886 8868 (press 2 6 0). Use Online Banking to make quick and secured telegraphic transfers globally anytime and anywhere.Watch how to make a transfer through our demonstration video.