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Step 1 – Registering the death. When someone passes away the death must be registered. Step 2 – Notifying us and finding out banking relationship. Once you have registered the death you should notify HSBC and find out the deceased’s asset with us. Step 3 – Emergency needs. We can release funds from the estate to pay for the certain emergency needs.
Probate is a general term to describe the process to apply for the legal right to deal with an estate. Probate is required for the handling of the estate of the deceased. However, Probate is not required where all the deceased’s assets are held jointly with another person and the assets pass automatically to the joint owner.
We are sorry about this sad news. First of all, you will need to get the Death Certificate. Together with the other additional supporting documents, we should be able to provide you with a list of bank accounts held in the name of the deceased with HSBC as at the date of death.
One of the available options is that while the deceased’s bank accounts remain frozen, any person who wishes to make the mortgage repayments on a temporary basis can contact us and we may allow him/her to make such repayments if he/she signs an undertaking that he/she does not acquire any interest in the mortgaged property despite making the rep...
- Life Insurance
- Retirement Schemes
- HSBC Broking Services
- HSBC Global Asset Management
If the deceased had a life insurance policy with HSBC, dedicated phone numbers, (852) 3128 0122 (Monday to Friday, except Public Holidays, 9am – 6pm) and (852) 2583 8000(outside the above business hours) are available for the Personal Representative to call and make a claim on the policy. HSBC will guide the Personal Representative from start to fi...
If the deceased had an MPF account with HSBC, an MPF hotline is available for the Personal Representative to call and make an enquiry on (852) 3128 0128. If the deceased had an ORSO account with HSBC, the Personal Representative can call the ORSO hotline on (852) 2288 6655.
If the deceased had a brokerage account with HSBC Broking Services, the Personal Representative can call and make an enquiry on (852) 2521 1661and take necessary actions.
If the deceased had a brokerage account with HSBC Global Asset Management, the Personal Representative can call and make an enquiry on (852) 2284 1118and take necessary actions.
Notifying us. You can notify HSBC of the death after obtaining the Death Certificate of the deceased. All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased.
To provide immediate financial relief to the former dependants of the deceased, you can apply for a 'Certificate for Necessity of Release of Money' with the Home Affairs Department to release money from the deceased’s bank account. The application criteria and information required to be submitted are available from the Home Affairs Department.
