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Step 1 – Registering the death. When someone passes away the death must be registered. Step 2 – Notifying us and finding out banking relationship. Once you have registered the death you should notify HSBC and find out the deceased’s asset with us. Step 3 – Emergency needs. We can release funds from the estate to pay for the certain emergency needs.
All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased. For someone who died in Hong Kong, other than Death Certificate, we also accept Certificate of Order Authorizing Burial of Body or Certificate of Order Authorizing Cremation of Body as the proof of death.
With HSBC Hong Kong, when a current or savings account is jointly held between the deceased and other person (s), the jointly held accounts will be passed to the surviving joint account holder upon the death of one of the account holders. We will then need to see the Death Certificate to make the changes.
對本行如何處理已故客戶遺產有任何疑問嗎？ 於滙豐常見問題中尋找解答，並獲得您所需的一切協助。
Probate is a general term to describe the process to apply for the legal right to deal with an estate. Probate is required for the handling of the estate of the deceased. However, Probate is not required where all the deceased’s assets are held jointly with another person and the assets pass automatically to the joint owner.
If the deceased had a life insurance policy with HSBC, dedicated phone numbers, (852) 3128 0122 (Monday to Friday, except Public Holidays, 9am – 6pm) and (852) 2583 8000 (outside the above business hours) are available for the Personal Representative to call and make a claim on the policy.
Find information relating to our services, terms and conditions and other updates. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings.
