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  1. 我是遗产代理人,在亲人去世后,我应采取什么行动?. 我们对此深表遗憾。. 首先,您需要领取亲人的死亡证明书,并将该证明书连同其他补充证明文件提供给我们,我们便可向您提供已故客户名下的汇丰账户截至去世当日的结余纪录。. 之后您可根据遗产规模 ...

  2. Step 1 – Registering the death. When someone passes away the death must be registered. Step 2 – Notifying us and finding out banking relationship. Once you have registered the death you should notify HSBC and find out the deceased’s asset with us. Step 3 – Emergency needs. We can release funds from the estate to pay for the certain emergency needs.

  3. 若您已取得已故親人的死亡證明書,請您親臨任何一間滙豐分行向我們提供死亡證明書正本或核證副本。. 若親人於香港離世,除了死亡證明書,我們也接受「批准屍體埋葬證明書」或「批准屍體火葬證明書」作為死亡證明。. 當我們收到您的通知,我們將會通知 ...

  4. Notifying us. You can notify HSBC of the death after obtaining the Death Certificate of the deceased. All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased.

  5. 我是遺產代理人,在親人去世後,我應採取甚麼行動? 我們對此深表遺憾。首先,您需要領取親人的死亡證明書,並將該證明書連同其他補充證明文件提供給我們,我們便可向您提供已故客戶名下的滙豐戶口截至去世當日的結餘紀錄。

  6. Life Insurance. If the deceased had a life insurance policy with HSBC, dedicated phone numbers, (852) 3128 0122 (Monday to Friday, except Public Holidays, 9am – 6pm) and (852) 2583 8000 (outside the above business hours) are available for the Personal Representative to call and make a claim on the policy.

  7. Once we are notified of the death, we will update our records to take note of the deceased status. The mortgage loan will not be frozen and the outstanding balance will continue to accrue interest.