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The reimbursement process. Here’s how to get reimbursed if damage does happen during a stay: Document the issue by taking photos or videos, getting repair or cleaning estimates and/or receipt. Within 14 days of the responsible guest’s checkout, file a reimbursement request in the Resolution Centre.
How-to. •. Guest. Getting charged for damage. Accidents are rare, but they happen. If you, someone you invite, or a pet are responsible for damage during a stay, let your Host know right away. Your Host can send you a reimbursement request in our Resolution Centre to cover the cost of the damage, and you’ll have 24 hours to respond.
Need to start a claim? Damage protection covers you if a guest damages your place or belongings during an Airbnb stay. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage.
2024年2月5日 · The Host liability insurance program (“HLI program”) insures Hosts, in certain countries, for their legal liability for bodily injury or property damage to guests or others resulting from an event that happens during a guest’s Airbnb Stay at the Host’s Accommodation, subject to the terms, conditions, and exclusions of the Host liability insuranc...
File a claim if a guest gets hurt or their belongings are damaged. Go to intake form. What's covered. Host liability insurance covers you if you’re found legally responsible for: Bodily injury to a guest (or others) Damage to or theft of property belonging to a guest (or others)
Contacting Airbnb.org support. A dedicated support team is available to all Hosts, guests, and non-profit partners for issues and questions related to Airbnb.org reservati….
If a guest, someone they invite, or a pet causes damage during a stay, the Host can request reimbursement from the guest through our Resolution Centre. If Airbnb gets involved and determines that the guest was responsible, the guest’s payment method may be charged.
