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  1. Discover Deliveroo in Hong Kong. We’ve transformed the way people enjoy food in Hong Kong, and we’re not finished yet. Since 2020 we’ve provided on-demand groceries, making us the first speedy grocery delivery in the APAC region. Since then, we’ve launched multiple Editions sites across the city and launched Deliveroo HOP in 2022.

  2. These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference, and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that.

  3. A workplace that nurtures the very best in Deliveroo to bring the very best out of our employees, partners, riders and consumers. Learn more. You are valued at Deliveroo for who you are, no matter where you come from. A place for every taste. We are a global business working in diverse, hyperlocal neighbourhoods.

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    • Pillars
    • Progress in 2023
    • Priorities in 2024
    Selection:From the beginning, Deliveroo has been built on offering great selection across all restaurants and cuisine types. Expanding choice - including across grocery and now non-food retail - co...
    Price/value:Ensuring value for money on our platform is key to building consumer trust and supporting frequency and retention. We promote fair prices using direct levers such as targeted promotions...
    Consumer experience:A great experience combines in-app search and discovery, the delivery service and care/recovery in case of any issues. We have opportunities to improve across all three aspects,...
    Loyalty:Our Plus programme is a tiered subscription plan now live in eight markets, offering members free delivery and additional benefits. Plus customers spend three times more than non-members an...
    Selection:We expanded merchant supply with an additional c.5,000 restaurants, c.2,000 grocery stores and a growing number of retailers globally, including adding brands such as Domino’s in the UAE,...
    Price/value:We improved value for money and addressed food price mark-ups on our platform. During 2023, we shifted marketing spend to increase our targeted promotions. We also introduced our value...
    Consumer experience:We prioritised fixing defects so we could deliver more and more perfect orders. One area of focus was orders classified as OMDNR - when a consumer pays for their order but does...
    Loyalty:We continued to add benefits to Plus, such as an on-time promise providing £5 compensation if an order arrives more than 15 minutes late. We also launched a programme targeted at students i...
    Price/value:Promote price integrity by rolling out our commercial architecture and value programme, taking it beyond the initial launch with UK restaurants and across our main markets and verticals.
    Consumer experience:Continue to strive for perfect deliveries by reducing order inaccuracy (missing items), cancellations and rejections.
    Loyalty:Strengthen our tiered Plus programme by enhancing our offerings and introducing new ways to inspire consumer loyalty, including providing additional discounts and perks, and exploring furth...
  4. Will Shu. Founder & CEO. Will founded Deliveroo in February 2013, alongside his childhood friend Greg Orlowski. The two paired technology with the nation’s best-loved restaurants to bring great tasting food straight to people’s front door. Will still enjoys regularly delivering food orders on his bike.

  5. Want to get in touch? Find out key contact details for Deliveroo plc. Deliveroo plc is registered in England and Wales. Company No. 13227665. The River Building, Level 1, Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE, United Kingdom.

  6. 1. Application. Find the most suitable opportunity & apply. 2. Recruiter call. Talk with one of our recruiters about the role and how they'll help you through the process. 3. Interviews. Depending on the role, you'll meet with a range of people from the business for interviews. 4. Decision.

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