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  1. Standard Chartered Bank - Help Centre offers you a convenient way to learn more about our Online Banking's payments and transfers. Find out more! These are codes representing how to arrange for the local and overseas bank charges. By choosing “SHA“, the bank charges incurred locally will be paid by you as the remitter. ...

  2. How can I download my transactions details? Important Reminder. Please do not download transaction histories when using public PC. If you confirm to download it via public PC, please be reminded to delete the file permanently after use. Step 1: Click on Download CSV file. Step 2: Save the document. Step 3: Open the Excel document. Step 4:

  3. 2 天前 · To ensure that your application is processed promptly, please provide the following information accurately: • Your name, address and account number. • Payment currency code and amount. • Receiving/beneficiary bank's name and address. • Beneficiary bank’s routing code. • Name of intermediary bank, if available.

  4. whether your email settings have caused any email sent by us to be filtered as spam/ junk mail. whether the email address which you have registered with us is up-to-date. If in doubt, please call our Customer Service Hotline below. Priority Banking (852)2886-8866. Premium Banking (852)2886-8877.

  5. Register Payee Account and make transfer on Online Banking. 1. Login Online Banking and click ‘Transfers’ then ‘Telegraphic Transfers’. Click ‘Add Telegraphic Transfers Payee’. 2. Enter you payee bank account information. You can choose to enter SWIFT code or search the bank by selecting the ‘Country/ Region’ and ‘Bank ...

  6. Step 2: Select account by clicking “Change” button. You can subscribe eDocuments by account which you are the principal holder of the account. If you are not the principal account holder, the change button will be disabled and not allowed to change. Only the principal account holder can change the eDocuments option.

  7. Dispute Resolution. You may initiate a dispute request via the Bank for reversing or refunding transactions under specific circumstances of the dispute resolution scheme, such as unauthorized transactions or failed delivery of goods/ services by the merchant after a one-off pre-payment. Please note that not all credit card transactions are ...

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