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  1. Good news—if you’re eligible for a refund, you’ll get it automatically within 10 days. Maybe even sooner. We'll automatically send your refund as soon as you cancel, but your bank or credit card issuer may take longer to get it to you—it all depends on how you paid and where you live.

  2. 2024年1月25日 · Rebooking assistance or the amount refunded depends on several factors including the severity of the Reservation Issue, the impact on the guest, the portion of the stay affected, whether the guest vacates the accommodations, other mitigating factors, and the strength of evidence provided of the Reservation Issue.

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  4. Your reservations. Guest refunds and reimbursements. How-to • Host. Refund your guest. How you refund a guest depends on whether it’s before or after their trip. How-to • Host. Do I have to refund my guests when they make a complaint? If you don’t meet one or more of our basic requirements, Airbnb may require you to refund a guest. How-to.

  5. If you need a refund from your Host for a trip or Experience, message them first, then request one through the Resolution Center. If you’re eligible to get some money back, you’ll get it automatically within 10 days (maybe even sooner).

  6. To refund a guest before their check-in date, go to Reservations, select a reservation, and click or tap Send or request money. To refund a guest: iOS app. Android app. Mobile browser. Click Resolution Centre and then click Send money. Select the guest that you want to send money to and click Next.

  7. If you’re experiencing an issue during your stay, you can ask your Host to fix it, request a partial refund, or request to cancel your reservation for a full refund. Before cancelling your stay, find out what your options are if there’s an issue during your stay.

  8. The service fee is refundable if you cancel before your reservation’s free cancellation period ends or if your Host decides to refund you in full after you cancel. Find out if you’ll be refunded the service fee

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