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廣告- carsearchdirect.com/Hong Kong/Rental Deals
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How identity verification works. We require primary Hosts, Co-Hosts, and booking guests to be verified for all stays on Airbnb. Certain Airbnb Experiences may require identity verification as well. Verifying your identity means verifying certain personal information, such as your legal name, address, phone number, or other contact details.
Start a request within 24 hours. If you still need to cancel your reservation during your stay, we can help you start a request to resolve the issue with your Host. When you do this, you can choose to ask your Host to fix the problem, request a partial refund, or request to cancel your reservation for a full refund.
Cancel a reservation request on desktop. Click Trips and select the reservation you want to change. For a reservation that says Pending, click Withdraw request. Click Cancel request. Note: Some reservations may generate additional charges or temporary authorizations. Find out more about when and how you’re charged for a reservation.
•. Guest. Getting charged for damage. Accidents are rare, but they happen. If you, someone you invite, or a pet are responsible for damage during a stay, let your Host know right away. Your Host can send you a reimbursement request in our Resolution Centre to cover the cost of the damage, and you’ll have 24 hours to respond. In this article.
How-to. •. Guest. If you have a problem or issue during your stay. You have 72 hours to report any issue to your Host or to Airbnb from the time of discovery. In this article. Document the issue and message your Host. Get help from Airbnb to resolve the issue. If there’s an emergency situation or your safety is threatened.
