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  1. To help Airbnb run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed. There are 2 different fee structures for stays: a split fee and a Host-only fee. In this article. 1. Split fee. To review the service fee for a booking: 2. Host-only fee.

  2. Get help or contact Airbnb Support. Whether you’re a Host or guest, find help before, during, or after a stay. In this article. Contact your Host or guest. Explore the Help Centre. Visit the Resolution Centre. Contact Airbnb Customer Service.

  3. Business licensing in British Columbia. These information pages can help you get started in learning about some of the laws and registration requirements that may apply to your Experiences on Airbnb. These pages include summaries of some of the rules that may apply to different sorts of activities, and contain links to government resources that ...

  4. Find out how to check your Superhost status and learn secrets from a seasoned Superhost. You don’t need to apply to become a Superhost. If you meet the program requirements on the quarterly assessment date, you'll qualify for Superhost status.

  5. Changes, cancellations, and refunds for Hosts. Sometimes things come up and either you or your guest has a change of plans. To keep things running smoothly, here’s helpful info on how to cancel, what happens if you do, and how to use the Resolution Center.

  6. A community built for belonging. Airbnb began in 2008 when 2 designers who had space to share hosted 3 travellers looking for a place to stay. Now, millions of Hosts and guests have created free Airbnb accounts to enjoy each other's unique view of the world. Enjoy unique stays, Experiences, Adventures, and more.

  7. Co-Hosts: An introduction. Co-Hosts help listing owners take care of their home and guests. They're often a family member, neighbour, trusted friend, or someone the Host has hired to help with the listing. Hosts can always contact Co-Hosts by phone or email.