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  1. Form of all requests Airbnb is unable to process overly broad or vague Law Enforcement Requests, or Law Enforcement Requests that do not comply with applicable laws. We will only consider Law Enforcement Requests that are: Typed and in PDF file format On ...

  2. You can report a party, noise complaint, or neighbourhood concern here. For help with a reservation, hosting, or your account, contact Airbnb Support —our Neighbourhood Support team is only available to help with concerns related to home sharing in your community. For emergencies: If you feel unsafe or are concerned about your or someone else ...

  3. If you feel unsafe during a stay. In an emergency or if your personal safety is threatened during a stay, contact local police or emergency services right away. Here are some safety tips for Hosts and guests. A dedicated support team is available to all Hosts, guests, and non-profit partners for issues and questions related to Airbnb.org ...

  4. Contact Airbnb Customer Service. Need a little more help or have a complaint? Contact us by email, chat, or phone at 1-437-886-4409. Most Hosts and guests are able to quickly resolve issues on their own. Explore ways to get the help you need before, during, or after a trip.

  5. Building and Housing Standards: Most local governments and many jurisdictions have rules and regulations specifying minimum construction, design, and maintenance standards for buildings, including regulations on habitability, health, and safety. Certain rules applicable to residential and non-residential uses may be relevant to your listing.

  6. Host damage protection, part of AirCover for Hosts, reimburses Hosts up to $3 million USD in the rare event your place or belongings are damaged by a guest during an Airbnb stay. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage. It also reimburses for extra cleaning ...

  7. 2024年1月25日 · To request rebooking assistance or a refund, the guest who made the reservation must contact us or their Host within 72 hours after discovery of the Reservation Issue. Requests should be supported by relevant evidence such as photographs, videos, or confirmation of the conditions by the Host, which we will use to help determine whether a ...