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  1. AirCover for guests provides support for serious issues with your booking (example: Host cancellation within 30 days of check-in) or during your stay (examples: The heat going out in winter, the listing has fewer bedrooms than listed, it’s a different type of home—a private room instead of an entire home, a major advertised amenity such as ...

  2. Please keep in mind that using email and messaging must comply with our Off-Platform Policy. You shouldn't use email or messaging to ask for reviews or feedback on a non-Airbnb website, ask for guests’ contact information before they book a stay, or misuse their contact information.

  3. If you want to find out more about a place or experience before booking, you can message the Host on Airbnb. How-to If your Host is not responding Once you have a confirmed reservation, you’ll find the Host’s phone number in the message thread for your trip. ...

  4. Messaging guests. Guest information and reservation details are always available by tapping the header of each specific messaging thread. You’ll be able to differentiate between the “booker” and the “co-traveler” in the message thread. To save time, check out quick replies and scheduled messages, which allow you to send personalized ...

  5. One of the best ways to attract guests to your Experience page is to take good, high-quality photos (try to have at least 6). Once a guest books, you’ll get an email notification with the guest’s profile and contact info, and guests will be sent a confirmation with all the details about where and when to meet, and what to bring.

  6. How-to. Edit guest info on your Experience reservation. You can make sure that the guests included on your Experience reservation have all the exciting details they need by adding their names and email addresses. They’ll get an email invitation that has instructions on how to prepare for and attend the Experience.

  7. 2020年11月19日 · Go to the messaging settings in your Messages tab to write and schedule messages. You can personalize these messages by inserting shortcodes. These placeholders pull information from both your listing and your guest’s reservation, like your house rules and their name and check-in date. Make sure your listing details are complete and up to ...

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