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*There is no postal collection at Terminal 3; please use Terminal 2 or place your mail in the postbox on the second floor departures lobby of Terminal 3.
A postcard mailing service is available at the Information counters on airside as there are no mailboxes beyond passport control.
This page provides contact information for inquiries by telephone to Narita Airport and how to use this service. It operates 24hours a day throughout the year.
The period from the time of initial use until 12 midnight on the same day is calculated as 1 day and additional charges will apply for use beyond that. Example: If items areplaced in the locker at 09:00 p.m.and taken out at 01:00 a.m.the next day,the user will be charged for two days. Small baggage: 400 JPY per day.
Pick-up Guide. For customers coming for pick-up and drop-off. This page provides information on security screening and departure/arrival procedures at Narita Airport.
Please make inquiries at the following. Inquiries to AI Chat Auto-Response Service. The AI responds to inquiries about flight information and airport facilities. Inquiries by Telephone. We will answer your questions about lost property, airport facilities, flight information, airport access or other problems. Inquiry form.
Temporary Storage for Bonded Luggage. T1, T2, T3. This page provides information on Baggage / Delivery Services / Postal Services in Narita Airport.
