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  1. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. For any enquiries, please contact our Enquiry and Complaint Hotline at 3199 1199 during office hours. We apologize for any inconvenience caused. New Applicant Hotline

  3. Promise Information. Latest Update. 2024.03.14. Notice on Suspension of services due to system upgrade. In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system upgrade from 00:30 am to 07:30 am on Saturday 30 March 2024 (Hong Kong Time) and the following services will be suspended during this period:

  4. 2023年9月1日 · With effect from 1 April 2023, Mon-Fri business hours of all branches will be changed to 9:30am-6:00pm. Designated branches are open on Saturday morning. For business hours of all branches, please refer to "Visit our Branches".

  5. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Get a loan online without documents, subject to your circumstances. Apply online and get approved anytime. Learn more now!

  6. Apply online and get approved instantly. Learn more now!

  7. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Personal Loan is transferred upon approval and the repayment period is flexible. The interest is calculated on a daily basis with no additional charges.

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