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The Mobile Security Key feature on the HSBC HK App makes logging on to HSBC Digital Banking easier, more secure, and seamless for you. Remember to stay alert and watch out for phishing SMSes, emails, and fraudulent websites. We will never send any SMS or email with a link requesting you to log on to HSBC Online Banking.
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Logging on to Personal Internet Banking is a two-stage process. You will need your username and memorable answer to log on in addition to either a password or a Security Code from your Security Device / Mobile Security Key. Depending on which mode you
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How do I activate Mobile Security Key on my mobile device? You'll need to have a valid and up-to-date mobile number and email address in our records in order to activate your Mobile Security Key. Go to Settings and choose 'Activate Mobile Security Key'. Next, follow the instructions to complete the activation. Go to 'Profile' and choose 'Security'.
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How do I activate my new or replacement Security Device? Create a PIN for your new Security Device. Log on to Online Banking. Click ‘Activate now’ at the right hand bottom in Security Device activation page. Click ‘Generate Activation Code’, we will send the code via SMS according to the Bank’s mobile record. Then input the received code.
