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  1. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Manage your member account by simply logging in now. The loan is transferred online instantly upon approval.

  2. Step 1. Instant approval online⦿. Step 2. Online document uploading and agreement signing. Step 3. Instant fund transfer^! Step 4. Simple Online Loan Application Process. Want to borrow money on weekends for urgent use? Promise provides 24-hour quick and easy online loan services, allowing you to complete loan procedures anytime and anywhere.

  3. How can I raise my revolving loan amount? You can contact our customer service representative. Promise will analyze and evaluate the financial status of members, and approve an appropriate loan amount.

  4. How can I reduce my expenditure on interest? Leveraging the diminishing interest based on the deducting principal, you may lower your interest by increasing the repayment amount at anytime or even clear the loan in advance.

  5. How can I check my application progress and approval result? You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm). How to withdraw the loan?

  6. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  7. ATM Card The ATM card must be an individual Hong Kong currency account issued by a local bank that contain the name of applicant to be used for transaction arrangement (name of applicant and bank account should be clearly shown). For example, ATM card