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How do coupons work? Coupon codes are unique, they have an expiry date, and they can only be used once. Make sure you apply the coupon before you book. How-to • Guest. What should I do if my coupon code isn’t working? There are a number of reasons a coupon code might not work, for instance, it could have expired or already been used. How-to • Guest
Trying to find your confirmation code? Follow the steps above and you’ll find the code under Reservation details. If you still can’t find your reservation. Make sure you’re logged in to the same Airbnb account you used to book the reservation.
You can find your reservation details, like your confirmation code, in your Messages or in your Trips.
What stays are eligible for payment plans. You’ll find a payment plan option at checkout if your reservation meets the following criteria: You’re paying with a credit card, debit card, bank account (conditions apply), PayPal, Apple Pay, Google Pay or Airbnb credits.
Check-in method options. Available check-in methods include: Smart lock: Guests will use a code or app to open a Wi-Fi-connected lock. Keypad: Tap in a code to open an electronic lock. Key safe: A code opens a small safe with the key locked inside.
Submit an ID for verification. Often, your legal name and address and/or other personal information are enough for us to verify your identity. We may also ask you to provide a copy of your government ID that includes a photo of you.
Make sure that the right people have your correct phone number. Hosts need to verify their phone numbers before listing their homes, and guests must have a verified phone number before booking a reservation. Keeping your phone number current—and removing any old numbers—is a good way to keep your account safe.
