搜尋結果
It’s always included and always free whenever you host. If a guest causes damage to your place or belongings during an Airbnb stay, you can file a reimbursement request through our Resolution Centre. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage.
For any other safety issues, you can always reach us through our dedicated 24-hour Safety Line. Contact us by phone, email or chat. If anything unexpected comes up during your stay, message your Host to discuss a solution first. It’s likely that they’ll be able to help you fix the issue. If your Host can’t help or you’d like to request ...
Submit a request to your Host: you’ll describe the issue, provide photos if you can and let the Host know how you’d like to resolve it. It’s important to get help within 24 hours of noticing the issue. Otherwise, your refund amount might be affected. Wait for their response: If they decline or don’t respond in 1 hour, you can ask Airbnb ...
