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1. www.consumer.org.hk › en › press-releaseComplaints Against Air Ticket Bookings on the Rise Carefully ...

   www.consumer.org.hk › en › press-release

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   2023年11月15日 · In the first 10 months of 2023, the Consumer Council received 1,537 complaints about air ticket bookings, which had more than doubled the 727 cases received in the same period last year, involving disparities in interpretations of terms and conditions, no flight delay compensation, and delays in refund arrangements.

2. www.consumer.org.hk › tc › shopping-guide【機票退款】退票/延期/退款 | 消費者委員會

   www.consumer.org.hk › tc › shopping-guide

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   新型冠狀病毒蔓延全球，政府近日向法國、德國、西班牙部分地區、日本北海道及意大利全國，發出紅色外遊警示，大家要應避免到以上地方；透過旅行社或網上平台訂機票嘅朋友注意，記得睇清楚航空公司或旅行社網頁條款，瞭解機票可否取消、更改日期，或 ...

3. www.consumer.org.hk › enConsumer Council

   www.consumer.org.hk › en

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   The Consumer Council (the Council) is pleased to submit its views from a consumer protection perspective with respect to the consultation paper issued by the Hong Kong Monetary Authority (HKMA) on the proposal to facilitate sharing among Authorised Institutions (AIs) of information on personal accounts so as to prevent or detect financial crime.

4. www.consumer.org.hk › enConsumer Council

   www.consumer.org.hk › en

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   The Consumer Council (the Council) is pleased to submit its views from a consumer protection perspective with respect to the consultation paper issued by the Hong Kong Monetary Authority (HKMA) on the proposal to facilitate sharing among Authorised Institutions (AIs) of information on personal accounts so as to prevent or detect financial crime.

5. www.consumer.org.hk › en › complaints-and-servicesComplaints & Services - Consumer Council

   www.consumer.org.hk › en › complaints-and-services

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   1. What kinds of complaints would the Council handle? 2. What is the Council’s role in complaints handling? 3. What may prevent the Council from pursuing a complaint by conciliation? 4. What kind of information should I be prepared to provide when lodging a complaint with the Council? 5.

6. www.consumer.org.hk › en › press-releasePress Releases - Consumer Council

   www.consumer.org.hk › en › press-release

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   With peak travel season quickly approaching, many are gearing up for adventures during the Christmas and New Year holidays, and the first thing on the list is to book air tickets. However, itineraries may be seriously affected should there be any...

7. www.consumer.org.hk › en › press-releaseTravel Insurance Premium, Coverage Items and Terms Vary ...

   www.consumer.org.hk › en › press-release

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   2023年6月15日 · Earlier this year, the Consumer Council made enquiries with 26 insurance companies offering travel insurance plans and gathered product information on their most basic single trip travel insurance plans (excluding travel insurance plans specifically for short trips to the Mainland or Macau, and cruise holidays).