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While they are issued almost immediately, most refunds arrive within 15 days, but for some payment methods and regions, it might take longer … How-to How you’ll get your refund We’ll automatically send any eligible refund to the payment method you used ...
Do you need a refund? Your first step is to message your Host to make it right. If they can’t fix it, they can offer you a partial refund through the Resolution Center. Here’s how refunds work when things don’t go just as planned.
How-to. •. Guest. When you’ll get your refund. If you’re eligible for a refund, we'll send your refund as soon as you cancel, to the payment method you used when you booked the reservation. Your bank or credit card issuer may take longer to get it to you. It all depends on how you paid, when you paid, and where you live. In this article.
To request rebooking assistance or a refund, the guest who made the reservation must contact us or their Host within 72 hours after discovery of the Reservation Issue. Requests should be supported by relevant evidence such as photographs, videos, or confirmation of the conditions by the Host, which we will use to help determine whether a ...
The service fee is refundable if you cancel before your reservation’s free cancellation period ends or if your Host decides to refund you in full after you cancel. Find out if you’ll be refunded the service fee
Sometimes things come up and you have to cancel. To keep things running smoothly, here’s how you can cancel a reservation, figure out your refund, or find out what to do if something doesn’t go as planned.
If something gets in the way of your guest's good time, you can send them a refund (minus the service fee) during or after their stay. We'll notify them right away, and process the refund within 48 hours. Once you send the money, the transaction is considered final.
