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      • Select "Easy Q". Make a selection for Personal Banking or Premier Banking queue. Select a branch. Select a service. Enter a valid mobile number to take a digital queue ticket.
      www.ocbc.com/personal-banking/help-and-support/digital-banking/online-banking-easy-q
  1. 其他人也問了

  2. Easy Q is a mobile queue ticketing service on OCBC Mobile Banking that allows customers to take a digital queue ticket before arriving at the branch to be served. The queue situation of each branch will be reflected on Easy Q.

  3. Before providing your mobile number, email address to the payer, you need to register FPS and set a receiving account through OCBC Bank Personal Internet Banking in advance. Hereafter, payer can transfer to your default receiving OCBC Bank account by your mobile number, email address or FPS Identifier.

  4. The EasyQ feature is currently not available on the mobile banking app. You will need to get a physical queue ticket from the branches instead.

  5. Kindly wait patiently or call later. Alternatively, customers may also send us email to “ebc_hk@ocbc.com” for assistance. We apologize for the inconvenience caused and appreciate your understanding. Service Enquiry Hotline. 2815 1123. Credit Card Customer Service Hotline. 2543 2223.

    • 2921 6682
    • WIHBHKHH
    • 2272 8888
    • 2815 5211
    • How to Take A Queue Ticket with OCBC Easy Q?
    • Do I Need A OCBC Internet Banking Account to Use Easy Q?
    • What If I Still Find That This Is Too Much of A Hassle?
    • Where Can I Find Out More About Applying For OCBC Fixed Deposit Or The Easy Q?

    Step 7: Enter a valid mobile number to take a digital queue ticket.

    Your queue status will be updated on your digital queue ticket on Easy Q. The other function of Easy Q is that it will also display the queue situation of each branch.

    If you do not have the OCBC mobile banking account, do not worry! You can still use Easy Q even if you do not need a mobile banking account to use Easy Q.

    One potential alternative to consider is to apply for Singapore T-bills using your CPF OA savings. DBS now allows you to apply for T-bills using your CPF OA savings through internet banking. Check out our guide on how to do so here.

    You may read more about our thoughts on applying for the OCBC fixed deposit using your CPF OA funds here. Join the Beansprout Telegram groupif you have more questions or would like to get more expert tips like these!

  6. Log in. GET A QUEUE NUMBER INSTANTLY. Planning a visit to our branch soon? Reduce waiting time and get your queue number instantly with Easy Q on the OCBC Digital app. See how many customers are ahead of you and get notified when you are 3rd in line! Follow the steps below to get your queue number on the OCBC Digital app. 1.

  7. Step 1: Log in to OCBC Online Banking. Step 2: Go to Customer service > Manage transaction limits. Step 3: Review and confirm the new limit. Step 4: Authorise the change using OCBC OneToken (on your mobile device) or your hardware token.