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  1. Two types of virtual private network (VPN) services are provided to the University community to access IT facilities on campus and on the cloud services provided by the University. Campus Remote Access Service.

  2. 2021年4月12日 · With positive feedbacks received from trial users, the new VPN service is now opening to all staff. The New VPN service provides more concurrent VPN sessions capacity as well as the following benefits. Simplified VPN profiles. Prevailing VPN profiles for different types of users have been consolidated and simplified.

  3. To facilitate the transition, both ‘Cloud Express II’ and the existing Cloud Express VPN will be running in parallel from now to 14 December 2022. Existing users of Cloud Express can switch to use ‘Cloud Express II’, the new VPN service, by adding a new gateway IP address in the GlobalProtect VPN client software.

  4. Effective from 4 January 2021, a new VPN service ‘Cloud Express’ has been made available to all Mainland-based students for smooth connection to LEARN@PolyU. As the carrier-based secure VPN service will be retired at the end of January 2021, students based in Mainland cities are encouraged to switch to ‘Cloud Express’ as soon as possible.

  5. Effective from 4 January 2021, a new VPN service ‘Cloud Express’ will replace the existing carrier-based secure VPN service for all Mainland-based students. The current carrier-based secure VPN service will be retired on 31 January 2021.

  6. To strengthen the security for remote access to PolyU internal applications and data outside campus, a new VPN service will be made available commencing early April for all staff. The new VPN software will be tied in with two-factor authentication process.

  7. Network - VPN. You need a VPN connection in order to establish a security network connection to remotely access applications and resources in PolyU. - Download and install VPN Client. note: For MFA VPN setting, please refers to FAQ: How to connect Applications with MFA VPN.

  8. 2021年5月28日 · As communicated in the ITS Notice dated 12 April, a new Global Protect VPN service will replace the existing Pulse Secure VPN for remote access to PolyU internal applications and data. The Pulse Secure VPN service will be phased out after 28 May 2021.

  9. 2021年4月8日 · To enhance the security for remote access to PolyU internal applications and departments’ shared document folders outside campus, a new virtual private network (VPN) service has been commissioned. In parallel with the new VPN service, two-factor

  10. Install PolyU VPN software "GlobalProtect" on your home desktop machine. Details are available at service webpage . Open “GlobalProtect” and enter “staffvpn.polyu.edu.hk” for the portal address

  11. Teaching and Learning User guides and videos are available for assisting your teaching delivery. Officially launched to facilitate students easy access to University information and services. It is available on App Store and Google Play, download now. Accessing PolyU campus for alumni is easier than ever!

  12. To enhance the security measures for remote access to PolyU’s internal applications and data from off-campus, the PolyU VPN client’s Host Information Profile (HIP) check will be enabled on 1 Aug 2024, before establishing the VPN session.

  13. If you are using the VPN service and have your office desktop enabled for remote access outside campus, please follow the steps below to connect to your office desktop. Install the PolyU VPN software in your home desktop;

  14. Various virtual private network services are available for University staff and students to access the IT resources on the campus from remote locations. The Network Access Services are composite of the following services: Campus Network Provisioning Services. Wi-Fi Services.

  15. Install the PolyU VPN software, "Global Protect", on your home desktop machine. Details could be found at the service webpage; To setup VPN for this type, note with the following

  16. To download and install Cloud ExpressII VPN client software, please refer to the following information: Download Cloud ExpressII VPN client. For student with home cities based in Mainland, the vpn client account is being created, please try it after 12:00am (10-Feb-2020).

  17. Strengthen remote access security - Multifactor Authentication. The ‘Microsoft Authenticator’ app has been adopted to provide one-time access token when remote access to PolyU’s internal network for share folders and applications via Global Protect VPN service, staff can download 'Microsoft Authenticator' app via the links below:

  18. Connectivity for Mainland based students to access online teaching delivery platforms has been further enhanced with the new express secure VPN service access via the domain name “ctexpress.polyu.edu.hk”.

  19. Multi-factor authentication (MFA) provides extra security before logging into an online service. When accessing an MFA-protected service, staff will be prompted to enter NetID and NetPassword as the first authentication and as a second step, reconfirm staff’s identity by using a verification device, like a phone or a tablet.

  20. Install the PolyU VPN software in your home desktop; For Mac users, you may also need to install a Remote Desktop (RDP) software in your home desktop; Start the "Global Protect VPN" and connect to PolyU;

  21. You need to connect VPN in order to establish a security network connection. The VPN software and user guide could be found in the service webpage. After connected to staff VPN, please follow the steps below:

  22. Two types of virtual private network (VPN) services are provided to the University community to access IT facilities on campus and on the cloud services provided by the University. Remote Access Services

  23. The electronic messaging and collaboration suite is a hosted private cloud service provided by Microsoft. It consists of the Email Service, OneDrive for Business, Office Online, Office ProPlus, SharePoint Online, Teams and Forms. Email – Exchange Online. Email is the official communication channel for the University.

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