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We run the biggest dedicated customer service fleet in Hong Kong, providing world-class and round-the-clock support, locally and internationally. Just call our hotline whenever you experience problems using your mobile phone overseas.
- Customer Services
1O1O is dedicated to providing you with support, ...
- Customer Services
Customer Service Hotline: 2888 1010 1O1O Product Hotline: 2988 1010 24-Hour Overseas Emergency Hotline: +852 3477 4088 (Only for 1O1O mobile number call the Overseas Emergency Hotline, the roaming charges are waived)
24小時免費客戶服務熱線. 我們擁有全港最龐大客戶服務隊伍為客戶提供國際級24小時本地及環球支援服務。即使身處海外,您只需要致電24小時免費客戶服務熱線,我們的服務專員定必第一時間提供最佳協助, 為您解決各種海外流動通訊服務問題。 於海外以手機致電. 客戶服務熱線:+852 25 123 123 . 24小時海外緊急支援熱線:+852 3477 4089 . 豁免所有由海外致電回港之漫遊通話費用 , 只適用於 csl 服務計劃號碼致電客戶服務熱線及海外緊急支援熱線. 以固網電話致電: 如由固網打出,需先撥IDD 國家號碼。 備註: 請以固網電話使用此項服務。 在上述地方以外的地區,客戶可致電 +852 25 123 123 (或需繳付長途電話費用)。
漫遊地區致電方法澳洲[0011] 800 25 123 123奧地利[00] 800 25 123 123比利時[00] 800 25 123 123巴西[0021] 800 25 123 123詳情請參閱http://www.1010.com.hk/jsp/roaming_and_idd/idd_001/idd_001.jsp 或致電1O1O客戶服務熱線28881010。 Q (1O1O) 如何使用國際漫遊? 於海外致電到海外當地
You may call 1O1O customer service hotline 28881010 for assistance or visit a 1O1O Center/Customer Service Center in person to change your service plan. In general, a new service plan will become effective on the next bill cut-off date.
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