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  1. Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Want to check the progress of your Personal Loan application and approval result? Promise transfers your loan online via FPS instantly upon approval.

  3. If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Any enquiries about revolving loans? Get revolving spare cash via the Promise Revolving Loan to meet your urgent financial needs. Apply online and get approved now.

  4. Step 1. Instant approval online⦿. Step 2. Online document uploading and agreement signing. Step 3. Instant fund transfer^! Step 4. Simple Online Loan Application Process. Want to borrow money on weekends for urgent use? Promise provides 24-hour quick and easy online loan services, allowing you to complete loan procedures anytime and anywhere.

  5. Promise Information. About Promise Hong Kong. Inheriting professional knowledge and achieving customer service excellence. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan.

  6. Promise Welcome Offer. New customer who applies for a loan and withdraws it by 30 June 2024 will receive a cash reward of up to HK$10,000 . Details. Member Offer. Promise Referral Program. Existing member who successfully refer a relative/ friend to apply and withdraw the loan by 30 June 2024, referrer will receive a cash reward of HK$1,000 .

  7. Can't find what you need from the FAQ section? PROMISE is here to help! Submit your enquiry or opinions via the form below and we will get back to you as soon as we can. Overview of Loan Product Information: The minimum and maximum repayment period is 3

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