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  1. 2024年1月25日 · How to request rebooking assistance or a refund. To request rebooking assistance or a refund, the guest who made the reservation must contact us or their Host within 72 hours after discovery of the Reservation Issue.

  2. You'll be emailed a link to reset your password. If you’ve requested the reset link more than once, make sure you're using the right email address. You may also need to disable your email service’s link preview (e.g. Outlook) or mail-scanner feature, which could cause the link to expire before you open it.

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