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2019年1月7日 · 1. Do your homework. Become aware of cross-cultural etiquette standards (including body language). Research to understand which gestures and phrases are deemed taboo to avoid offending others. And as you prepare for each communication, ask these three simple questions to ensure you’re keeping cultural considerations top of mind:
- Face-To-Face Meetings
- Video Conferences
- Traditional Conference Calls
- Town Halls
- Podcasts
- Written Communication
- Text Messages
- Voicemail
- Blog
While it may feel like it takes more time to have a conversation, it often saves time and confusion in the long run, particularly if you are discussing sensitive news. It’s also very helpful to have regularly scheduled face-to-face meetingswith a team member at least once monthly, even if you handle the majority of your communication via email or p...
Particularly since the pandemic, video conferences have been a popular and convenient way to communicate with a team. It’s important to realize, though, that these meetings need to be planned well to capture the audience’s attention. Otherwise, you’ll run the risk of many team members trying to multi-task or simply tune out. Most Effective For: 1. ...
In addition to gathering a small team together via video conference, it’s often appropriate to bring together a group or function without the need to be on camera. Especially for large global or nationwide functions, this type of conference call can be a great way to communicate news or share developments relatively quickly and efficiently. Most Ef...
When done well, Town Hallscan be an excellent way to bring together a full team and align on a path forward while also welcoming employee and leader interaction, questions and inspiration for what the organization aims to accomplish. Most Effective For: 1. Providing leaders an annual or quarterly opportunity to bring together the full team to discu...
The popularity of podcasts has soared in recent years, with many considering this the golden age of podcasts. Businesses are getting in the game, too, with some companies producing branded podcasts promoting their brand or vision. Companies such as Marriott have used podcasting to reach potential job seekers. Other organizations produce podcasts th...
Whether it’s simply writing a leader letter to employees, sharing a news story about a successful employee or team through a company website, or sending details on a new health plan, written communication remains a critical way to engage with employees. However, remember the golden rule when trying to interest your teams through written content: be...
As maligned as email is in some quarters, particularly among younger employees, it remains a dominant form of communication inside many businesses. Knowing that employees can easily become bombarded by emails, it’s critical to use best practices for when to use them. One of the most important things to remember: most emails should be short and conc...
For urgent news – and when you need a quicker response than email – texts can be very effective. However, just like email, the key is to use texts sparingly and make them concise. Most Effective For: 1. Notifying employees about security issues 2. Providing weather and/or travel alerts 3. Sending meeting and event reminders Tips and Best Practices:...
In professional settings, voicemails may be an appropriate form of communication. But employees should know that people tend to check voicemails less frequently. If you don’t get a response quickly to a voicemail, it’s best to follow up with a different channel, such as a text or email. Most Effective For: 1. Communicating urgent, brief messages 2....
Particularly for leaders, blogs can be an especially impactful way to engage teams in a conversation and give employees a sense of what a leader stands for and cares about. They are also a good outlet for leader storytelling, especially when they are written with an honest and authentic voice, free of corporate speak. Most Effective For: 1. Creatin...
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2020年3月25日 · Learn how to communicate effectively by defining the outcome first. Find out how to define your business outcome and get 4 other key areas for effective communication.
2022年7月18日 · STEP 1: Determine who your audience is. You might start by making a list of the various groups that form your audience for an upcoming presentation or a memo that you’re writing. Don’t limit this list. Make sure you consider all aspects of your audience, including peers and those to whom you report, if that applies.
2021年10月4日 · October 4, 2021. The Art of Listening for What’s Not Being Said: Top 10 Tips. Written by: David Grossman. When words and actions don’t match as we’re listening; when we have a sense that something’s not quite feeling right in a conversation, there’s a common formula known as the 7-38-55 rule that might be helpful.
At The Grossman Group, we leverage our diverse experience on your behalf. Contact us to partner with an experienced, focused, and results-driven internal communication agency. Contact Us. We are an internal communication agency who partners with our clients to achieve their business goals through effective internal communication.
2024年1月10日 · Step 5: Orchestration and Implementation. You have your plan in place. Now it's time to seal the deal for your plan and path forward. Go back to the same key stakeholder list to socialize your structure to facilitate support for the internal communications strategy and, ultimately, the business strategy.
