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  1. 若您不清楚您的計劃屬於一般保險還是人壽保險,最快的方法是在 FWD eServices 流動程式上輕鬆查閱,或可以瀏覽 客戶服務專屬網頁 ,亦可以致電 3123 3123 與我們聯絡。 我希望尋找以下保險的表格. 團體保險保單. 更改保單合約內容申請. 僱員福利保險新增僱員、更改資料及離職表格(由富衛人壽保險承保) 僱員福利保險新增僱員、更改資料及離職表格(由保特保險承保) 遞交您的表格. 如您的是團體保險保單,請依照表格上的地址遞交有關表格。 如您的是人壽保險保單,請把表格交予您的理財顧問。 需要幫助? 請與我們聯絡,定必竭盡所能協助您。 致電客戶支援. 星期一至五上午9時至下午6時,星期六上午9時至下午1時,我們都會全力協助您。 開始即時對話. 我們全天候24小時為您服務。 留訊息給我們

  2. Download and fill out a claim form. For CARING Family Medical Insurance Plan, TheChoice Medical Insurance, VChoice Voluntary Health Insurance Plan. Individual Medical Insurance - Outpatient Benefit Claim Form. Individual Medical Insurance - Dental Claim Form. Part 1 to be completed by you / the insured customer.

  3. code. Hospitalization/Accident Claim Form. 住院/意外索償申請表. (For Accidental Medical Expenses, Hospital and Medical Bene t) ( 適用於意外醫療費,住院及醫療保障) Part I - To be completed by the Insured / Claimant. 甲部 - 由被保人或索償人填寫. For any query while completing this form, please refer to the Completion Guideline or your adviser/intermediary.

  4. Claim Form. Please complete and return this form with the supporting documents (see “Claims Document Checklist” on page 2) to FWD Life Assurance Company (Hong Kong) Limited / FWD Life (Hong Kong) Limited (wherever applicable) ("FWD Assurance") at P.O. Box 69465, Kwun Tong Post Office, Kowloon, Hong Kong.

  5. Online Personal Insurance Claims. Making insurance claims fast and easy. Check your cover. It's always a good idea to first check that your policy covers your claim. You can do this through the FWD eServices app, and you can also check our network of hospitals that offer cashless medical treatment. Download FWD eServices app. Want to make a claim?

  6. 1. Prepare the documents. 2. Download and fill out a claim form. 3. Submit the claim form and any required documents. Next steps. The things you need to know before you make a claim. Check your claim is eligible. It’s always a good idea to first check that your policy covers your claim.

  7. You may call our Service Hotline for a Claim Form or download the relevant forms from our Company website. Simply mail the completed form with required documents to our Claims Department for assessment.

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