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  1. 您的Citibank網上理財登入將被限制而Citi Mobile® App 將會轉為唯讀模式,您只能檢查交易詳細資料直到解除緊急暫停電子理財服務。 重要訊息 緊急暫停電子理服務只適用於發現可疑的登入活動或賬戶被盜用的情況。

  2. 透過 Citibank 主網頁建立 您可以電腦瀏覽 Citibank 主網頁 www.citibank.com.hk 並按左面目錄之「首次登入」建立您的用戶登入賬號。. 透過 Citi Mobile ® App建立 下載 Citi Mobile ® App後,開啟程式再按「登記賬號」進行登記程序。. 成功建立之登入帳號可適用於登入 Citibank 上 ...

  3. 以下為一些Face ID/指紋登入停用的原因: 最近更改 用戶登入賬號或密碼 您於90天內沒有輸入密碼登錄Citi Mobile ® App 您在其他裝置為您的賬戶啟動Face ID/指紋登入 您已更改/取消裝置上的Face ID/指紋 ...

  4. 300,000 (價值 HK$1,200) The Point積分價值是根據The Point積分兌換率 (即每250 The Point積分 = HK$1元)計算。. 相關兌換率會不時更改,而恕不另行通知,商戶將有全權決定權。. 優惠名額有限,先到先得,額滿即止。. 不論客戶使用多少張指定信用卡進行兌換,每位客戶於 ...

  5. Steps for Installation: Select “System Settings” > “General” > “Apps & Notifications” > “Special Access” > “Install unknown apps” > “File Manager”*. Enable “Allow from this source”*. Click the link to download Android application package (APK). Open the APK file and install. Disable “Allow from this source” after ...

  6. If you suspect or find yourselves at risk of banking fraud due to login credential compromised, activate Emergency e-Service to stop further transactions initiated from e-banking channels. Your Citibank Online access will be restricted, and Citi Mobile ® App will become read-only for transaction details until the Lock deactivated.

  7. Login to the Citi Mobile® App, select your Credit Card, click “Available Credit Limit” and “Looking for more spending power?” to start your application. Input your “Preferred credit limit” and click “Submit”. Your application will be processed according to your bank accounts status and credit record. The application result will ...