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  1. Often within organizations confusion and obstacles to communication result from poor definition of individual roles within the structure and of their working relationships and interactions. How many times have you found several people believing that a task is the responsibility of someone else?

  2. The six components of the RESULT principle are: All communication must be for a reason and the most effective dialogues will have a sole purpose or objective that the instigator wants to achieve as a result of the communication. The more thought you put into why you want to open up this process the more objective and focused your purpose will be.

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  4. Problems with communication occur when the way in which we express ourselves is not fully understood and appreciated by those we want to communicate with. Some of these differences are within our control, others are not, and being forewarned about such

  5. Restating and clarifying what the other has said, not asking questions or telling what the listener feels, believes, or wants. 4. Trying to understand the feelings contained in what the other person is saying, not just the facts or ideas. 5. Responding with acceptance and empathy, not with indifference, cold objectivity, or fake concern ...

  6. This is simply not true in the case of most workplace communication. The ability to explain and get across complex ideas, messages, and instructions is paramount for a manager. Using all the three types of signals - verbal, para-verbal, and nonverbal - to ensure that your message is comprehended and received in a positive way is an essential aspect of your communications skills .

  7. Every communication you have must have a clear and precise objective without this confusion and misunderstandings will occur. For your questioning technique to be effective you must actively listen to the exchange and remove all distractions from the conversation.

  8. Active listening is a straightforward technique that you can use to improve your communication skills. Active listening involves listening for meaning, not just listening to the words that are spoken. An active listener is neutral, non-judgmental, and fully engaged throughout the conversation. Active listening demonstrates your undivided ...