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  1. See how internal, leadership and change management communication helped some of The Grossman Groups clients achieve their business goals.

    • Principle 1: Communicate with Integrity
    • Principle 2: Make Time to Communicate and Make The Most of That Time
    • Principle 3: Remember The Fundamentals
    • Principle 4: Use Stories
    • Principle 5: Build Trust and Credibility
    • Principle 6: Check For Understanding
    Employees want to know what you have to say, but more importantly, who you are and what you stand for.
    People are more apt to trust you when your actions match your words. Even better, do what you say before you say it. Lead by example.
    You are a valued messenger. You either make or break the message.
    Saying you don’t have time to communicate means you don’t have time to lead.
    If the message is important enough, it deserves face-to-face communication, or at least voice-to-voice.
    Always speak the truth, without exception.
    Share the “big picture” first. It helps everyone start with the same base of knowledge.
    Cover the basic questions employees have first—Who, What, Where, When, Why, and How.
    Constantly communicate the “why” to make action meaningful. Always answer the question, “What’s in it for me?” and “Why should I care?”
    Tell stories because they create meaning and can be shared. The right anecdote can be worth a thousand theories or facts, and will more likely be remembered.
    Make your stories memorable and keep them fresh and relevant.
    Listen to employees’ stories. You can learn a lot about them and what’s on their minds through what they say and the stories they tell.
    Take the time to explain yourself and your thinking. Make yourself predictable to your employees.
    Employees will follow you if you genuinely make them feel good about themselves and display an honest appreciation for who they are and what they do for the organization.
    Ask for your employees’ opinions regularly. Engage them openly and fully. You might be surprised what you learn.
    The job isn’t done when the message is sent. Make sure it’s heard and really understood.
    Go beyond answering questions. Think of it as an opportunity to respond to people, address their issues, and show you care.
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  3. Quick Guide. 6 Must-Have Communication Skills for Managers. Download Now. Ask any successful leader, or even conduct a quick internet search, and you’ll find one of the most valuable and essential skills for managers is effective communication. Most managers today realize this and want to get better at it, but just don’t know how to get there.

  4. 2021年3月8日 · A methodical approach to planning your communications ensures that leaders at all levels are aligned and speaking consistently with one voice. Start with these 5 steps. Skip to content

  5. 2020年3月25日 · With the outcome defined, you’ve taken the first step in developing a communication plan that will help you achieve your goal. Four Other Key Areas for Effective Communication Our “Take 5 to Communicate Well” tool for leaders spells out the other

  6. As you optimize your internal communications function to be even better, it’s important to consider your team’s communications competencies. This helps you know where to focus, and/or where you need more support. Use this tool to determine: What you need

  7. Get the results of what 100+ communications professionals surveyed consider to be ideal components of internal statements when issues arise.

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