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  1. 若您不清楚您的計劃屬於一般保險還是人壽保險,最快的方法是在 FWD eServices 流動程式上輕鬆查閱,或可以瀏覽客戶服務專屬網頁,亦可以致電 3123 3123 與我們聯絡。

  2. 甲部 - 由被保人或索償人填寫. For any query while completing this form, please refer to the Completion Guideline or your adviser/intermediary. 填寫時若有疑問,請翻閱填寫指引或與閣下之理財顧問/中介人聯絡。. Policy No. 保單號碼. Type of Claim Hospitalization Claim Accident Claim賠償類別 住院賠償 ...

  3. Download and fill out a claim form. For CARING Family Medical Insurance Plan, TheChoice Medical Insurance, VChoice Voluntary Health Insurance Plan. Individual Medical Insurance - Outpatient Benefit Claim Form. Individual Medical Insurance - Dental Claim Form. Part 1 to be completed by you / the insured customer.

  4. You may call our Service Hotline for a Claim Form or download the relevant forms from our Company website. Simply mail the completed form with required documents to our Claims Department for assessment.

  5. Claim Form. Please complete and return this form with the supporting documents (see “Claims Document Checklist” on page 2) to FWD Life Assurance Company (Hong Kong) Limited / FWD Life (Hong Kong) Limited (wherever applicable) ("FWD Assurance") at P.O. Box 69465, Kwun Tong Post Office, Kowloon, Hong Kong.

  6. 嚴重疾病賠償申請表 . To be completed by Insured / Claimant 由被保人/病者或索償人填寫. Policy No. . 保單編號. Name of Policy Owner . 保單權益人名稱. Contact No. * 電話號碼* *For the use of this claim only 只限於此索償之用. (I) Insured’s Particulars / 被保人資料 . (II) Medical Details . 醫療的詳情. FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability)

  7. Making insurance claims fast and easy. Check your cover. It's always a good idea to first check that your policy covers your claim. You can do this through the FWD eServices app, and you can also check our network of hospitals that offer cashless medical treatment. Download FWD eServices app. Want to make a claim?