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  1. 30-Aug-2024 Knowledge. Yes, all our National Express Coaches have a toilet on board.*. This is located at the back of the coach and can be used during your journey. *From time to time we need to use additional vehicles provided by 3rd party companies to meet demand on our network, these vehicles may not be fitted with a toilet.

  2. Answer. Our Route Map allows you to view all our stops, stations and airport locations on an interactive map. The map will enable you to plan and book your journey by searching, selecting and clicking book. For a full breakdown of your stops location, you can use our Route Map. We use google maps to provide you with accurate directions to the stop.

  3. 2024年10月8日 · To make a complaint please fill out our webform found on the contact us page. Scroll down to the "Still need to contact our team?" section of the page, then select "Complaints & feedback" from the drop-down menu. Above image is for illustration purposes only - please visit the contact us page to access the webform. Note: If you are currently ...

  4. 2024年7月24日 · Where can I buy tickets? 11-Sept-2024 Where are your coach stops at Heathrow Airport? 19-Sept-2024 How do I cancel my ticket? 03-Oct-2024

  5. If you’re entitled to a ticket refund, you can easily do this through My Account and no matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Log in to My Account and view your ticket information. If eligible, you will see a 'Cancel & refund ticket ...

  6. Coach stations. Track your coach. Live service updates. Onboard Wi-Fi. Seat reservation. Ticket & trip insurance. Change & Go. Contact Us. Call or get in touch online.

  7. Where are your coach stops at Heathrow Airport? Our main stop, the Central Bus Station, is located within walking distance of Terminals 2 and 3, simply follow the signs to or from your terminal. Walking time is approximately 5 minutes to or from Terminal 2, 10 minutes to or from Terminal 3.

  8. 1. Online via the National Express Website. Use the Journey Planner on our homepage to buy your ticket. Help on our journey planner can be found here . Your ticket will then be sent to you along with an order confirmation email - you can use your e-ticket to board the coach or simply print the ticket email and bring it with you.

  9. 2024年7月24日 · Our Central Lost Property Database makes it easy for us to track and relocate any belongings you may have lost or left behind. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Disruptions. Please note this feedback is for our ...

  10. Payment issues. How to complete your purchase using a voucher. Why can't I amend my ticket online? My computer crashed after I entered my details and I have no ticket number, what should I do? What is Verified by Visa? Onboard coach safety. New safety measures. Refunds & amends.

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