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  1. You can claim your HSBC insurance online in a few simple steps. Fill out the forms and submit via HSBC website, along with supporting documents, if any.

  2. Please advise which section(s) your claim is applicable by ticking w the appropriate box. You are reminded to answer all the questions asked and submit to us all supporting documents.

  3. 來自非手機官方應用商店的應用程式或含惡意軟件,請小心提防。由2024年2月26日起,Android版本的HSBC HK App將推出全新安全措施,以保護您免受惡意軟件侵害。了解更多。

  4. Apply online. Key benefits. Covered for emergencies. Comprehensive cover, including personal accidents up to HKD2 million, and medical expenses up to HKD5 million. Designated loss coverage. Cover designated loss such as adverse weather conditions, strike, terrorism or natural disasters. Covers all ages with full benefits.

  5. 來自非手機官方應用商店的應用程式或含惡意軟件,請小心提防。由2024年2月26日起,Android版本的HSBC HK App將推出全新安全措施,以保護您免受惡意軟件侵害。了解更多。

  6. 請填寫下列適當的部分: (b) Sex. 性別. (e) Tel. No. 電話號碼. Section 1 - Personal Accident. 第1部 分–個人意外.

  7. How to make a claim. If you don't need urgent medical attention, you can make a claim online. All medical emergency lines are open 24 hours a day, 365 days a year: All travel claim lines are open 8am to 6pm Monday to Friday and 08:00 to 18:00 on Saturdays, closed Sundays.