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2009年1月23日 · The document discusses topics related to personal grooming, etiquette, and body language for making a great first impression. It covers the importance of appearance, body language, voice, hygiene, handshakes, and etiquette.
- Evaluate Self and Identify Perception Gaps to Enhance Professionalism
- Understand Customer Expectations and Communicate Effectively with Others
- Go-The-Extra Mile For Service and Seek Improvements to Exceed Expectations
1. Recognise the importance of professional image and projecting a good first impression 1. Realise the power of perception 2. Understand the importance of first impressions and maintaining a professional image 2. Demonstrate professionalism through the 3As of Appearance, Actions and Attitudes to narrow perception gaps and provide a favourable bran...
3. Communicate effectively through different platforms and organisational resources to interact with identified customers and meet their needs and expectations 1. Examine various customer touch-points that contribute to the total customer experience 4. Apply etiquette principles to convey thoughtfulness and respond with diplomacy under different se...
9. Go-the-extra-mile for service & seek improvements to address customer concerns & exceed expectations 10. Uphold service commitment by providing accurate information & maintaining customer confidentiality
Course Objectives. Learn suitable professional image and outlook when at work. Learn how to carry the image of the company through their image styling. Learn to carry themselves professionally in formal and informal business and social settings. Learn to address and socialize with people of all levels.
2021年10月17日 · Personal Grooming is essential to enhance our overall image. It helps us to feel confident, look sharp and establish a lasting first impression. Here is an informative list of various types of personal grooming routines along with personal grooming tips and benefits.
Personal Grooming Workshop (for Male and Female HM Students) — College of Professional and Continuing Education. So, C. Y. A. (Chair) Division of Business and Hospitality Management (BHM) Activity: Participating in or organising an event › Organising a conference, workshop, ...
- Workshop
- 2021 → …
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Learning Objectives. Understand the importance of personal hygiene and personal grooming. Create a more confident and positive impression through proper social etiquette. Plan a wardrobe according to one’s lifestyle, occupation and personal characteristics. How to enhance looks and create better impression. Assessment. Project presentations.
Personal Grooming for Teenagers Objectives This summer course targets to secondary students who are interested in learning how to present themselves professionally at job interviews and to stand out while attending social events. The participant will be able to