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  1. 蘇黎世人壽(Zurich Assurance Ltd)(於英格蘭及威爾斯註冊成立之有限公司) 蘇黎世保險有限公司(於瑞士註冊成立之有限公司) 蘇黎世國際人壽保險有限公司(於人島註冊成立之有限公司) 蘇黎世人壽保險(香港)有限公司(於香港註冊成立之有限公司)

  2. • Medical Claim Form should be completed and submitted within 30 days from the date of incident through email or post. 一般醫療索償必須於事故發生後30日內填妥此索償申請表並電郵或郵寄至本公司:

  3. Claim submission 申請索償: • visit eClaim platform www.zurich.com.hk/eclaim/en 透過 e索償平台 www.zurich.com.hk/eclaim/ 遞交 • Complete this claim form and email or post to our company 填妥此索償申請表並電郵或郵寄至本公司 Email 電郵: claims@hk

  4. Step 1: Prepare electronic document. See the required document list. Step 2: Submit the claim. If you are a policyholder: Submit a claim with ease on OneZurich Customer Portal. Learn about the simple claim process here. Make an eClaim using OneZurich.

  5. We are here to provide you convenient claim services for different insurance products. Whether you are a public sector customer or you have a personal insurance policy with us, you will find all the information you need to make a claim below.

  6. • If have any questions about No Claim Discount (NCD)/Claim Free Discount (CFD), please call Zurich hotline at +852 2968 2288. 如您對無申請賠償折扣 (NCD/CFD) 有任何查詢,請致電蘇黎世熱線+852 2968 2288 查詢。

  7. Brokers please note: You can monitor the progress of a claim via Zurich Claims Online 24 Hours a Day, 7 days a week. Privacy • We need personal information about you to assess your claim.

  8. requested, and/or to form a single overall view of the customer’s relationship with the Zurich Insurance Group and of the customer’s record, such as underwriting and claims history, for present and future reference in processing, assessing, determining and investigating insurance applications,

  9. xmc-zurichinsurf8c0-zwpshared-prod.sitecorecloud.io › zh-hkTravel Insurance Claim Form

    Please report your loss(es) by submitting this Claim Form to us or through “Zurich HK” mobile app (if appropriate) within 30 days from the date of incident. For inquiry, please call our Claims Hotline at 2903 9388 or email at

  10. Claims submission 申請索償: Claims must be submitted within 30 days from the date of incident through the following methods: 必須於事件發生後30日內經以下方法申請索償: visit eClaim (www.zurich.com.hk/eclaim/en) to submit a claim online透過e索償(www.zurich.com.hk/eclaim/)網上遞交索償申請. Complete this claim form and email or post to our company. 填妥此索償申請表並電郵或郵寄至本公司.