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1. icb.org.hkInsurance Complaints Bureau

   icb.org.hk

   • 網頁紀錄

   The Insurance Complaints Bureau (ICB) was inaugurated on 16 January 2018 to supersede The Insurance Claims Complaints Bureau (ICCB) in providing a cost-effective and efficient alternative dispute resolution mechanism to help resolve ALL insurance disputes arising from personal insurance policies.

   • About the ICB

     The Insurance Complaints Bureau (ICB) was inaugurated ...

   • Lodging a Complaint

     A complaint must be made in writing with full details ...

   • Adjudication for Claim-related Complaints

     The ICB helps resolve claims disputes arising from ...

   • Mediation for Non-claim related Complaints

     Mediation for Non-claim related Complaints - Insurance ...

   • Information Centre

     Information Centre - Insurance Complaints Bureau

   • Welcome Message

     Greetings, welcome to the website of the Insurance ...

   • Objectives

     Objectives - Insurance Complaints Bureau

   • The General Committee

     The General Committee - Insurance Complaints Bureau

2. www.icb.org.hk › en › how_lodge_complaintInsurance Complaints Bureau

   www.icb.org.hk › en › how_lodge_complaint

   • 網頁紀錄

   A complaint must be made in writing with full details of the subject of complaint, using the Complaint Form, together with copies of the following documents and submitted to the ICB by post, fax or email: Full set of policy document together with the application form; Claim form;

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4. www.icb.org.hk › b5 › how_lodge_complaintInsurance Complaints Bureau

   www.icb.org.hk › b5 › how_lodge_complaint

   • 網頁紀錄

   如何投訴？. 投訴局只接受書面投訴，投訴人必須填妥 投訴表格 並詳述投訴內容，連同下列文件副本，以郵寄、傳真或電郵方式交回投訴局：. 整份保單及保單申請表格；. 索償表格；. 醫療報告 / 檢驗報告 / 報價表或維修收據 / 肇事警方報告；. 保險公司書面作 ...

5. www.ia.org.hk › en › consumerAuthorized Insurers or Licensed Insurance Intermediaries

   www.ia.org.hk › en › consumer

   • 網頁紀錄

   In line with its regulatory functions and powers, the IA may handle complaints regarding the conduct of authorized insurers and licensed insurance intermediaries (being licensed insurance agents and licensed insurance brokers) in the insurance market in Hong

6. www.ia.org.hk › tc › infocenter保險業監管局 - 投訴表格 - IA

   www.ia.org.hk › tc › infocenter

   • 網頁紀錄

   為確保保險業監管局（"保監局"）可以有效地處理你的投訴，請以書面形式填寫保監局的「投訴表格」。. 填妥的「投訴表格」可郵寄到保監局於以下地址或以電子郵件的方式發送到指定的電子郵箱。. 郵寄: 保險業監管局 - 北角辦事處 香港北角英皇道625號 FOYER 23 ...

7. www.ia.org.hk › en › infocenterInsurance Authority - Complaints Handling

   www.ia.org.hk › en › infocenter

   For effective handling of your enquiry on your complaint, please contact us via our complaint hotline at 3899 9983 or email (complaints@ia.org.hk) if needed. In most cases, our hotline staff would be able to handle your enquiry (e.g. progress of your complaint or

8. www.icb.org.hk › en › welcomeInsurance Complaints Bureau

   www.icb.org.hk › en › welcome

   • 網頁紀錄

   Greetings, welcome to the website of the Insurance Complaints Bureau (ICB). With an aim to further protect consumer interests, the insurance industry has initiated a holistic consumer protection framework. The ICB was inaugurated on 16 January 2018 to replace the Insurance Claims Complaints Bureau (ICCB) which was established in February 1990.