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NOW Broadband is no longer available to new members, but you might want to consider switching to NOW Powered by Sky full fibre broadband.
Everything you need to know about payments for NOW Broadband Membership - understanding your bills, payment methods, monthly payment dates and more.
All you have to do is get in touch by phone and tell us the address you’re moving to. We’ll let you know if your current membership plan is available there. Or if you want to change your plan, we can sort that out too. We’ll also tell you if you need an engineer to visit your new home to set up your broadband.
Find out how to manage your NOW account, including managing your membership and devices, viewing your payment details, resetting your password, applying a voucher and more.
Get in touch for more help from a NOW advisor. If you're a TV member, you'll need to contact us by live chat. If you're a broadband member, sign in to see the number to call us on.
Find out everything you need to know to cancel your NOW Broadband Membership or switch broadband provider. Plus details on early termination charges.
See our top broadband FAQs for help with the most common queries. Having problems with your broadband connection? Start by checking your service status, then check out our troubleshooting guides.
Fix issues with your NOW Broadband Hub. See more 'Broadband & calls' articles. Dedicated help portal to address any issues with device setup, account settings, bills & payments, orders & returns, passes, technical issues, vouchers & offers, broadband services.
Need instructions on how to set up NOW Broadband? Check our broadband setup guide to get your broadband up and running. Plus tips to boost your Wi-Fi connection.
We make it as simple as possible for you to return the NOW equipment you don’t need anymore, free of charge. By returning your old equipment, you’ll minimise your environmental impact and help to reduce global climate change.
