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  1. Help with sending an item My deliveries Like us Shop Complaints & claims. Every day, our staff up and down the country work hard to deliver an excellent service. If one of our staff has made a difference for you, we'd love to hear why. While we won't be back in touch with you, we will aim to pass on your message and thanks to the staff in question.

  2. You will be redirected to new URL. Please call us on 03457 777 888 to discuss and arrange the address change. We will require additional identification to support this request, please call us on 03457 950950* to discuss this. * Line are open Monday to Friday 8am to 6pm.

  3. Cookie Category Details Strictly necessary Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services.

  4. Redirection Help Hub. Service Update. Help with customs and sending items abroad. I've received a grey Fee to pay card. Size and weight guide – UK letters and parcels. Wrapping and packaging advice - general and item specific. Click & Drop Support Hub. I need help with my Redelivery. Claims Centre.

  5. If your item is being sent with a Special Delivery Guaranteed or Signed For service, you can enter your tracking number on our Track and Trace tool to view the name of the person that accepted your item. Was this helpful? Still haven't found what you're looking for? When you use a number of our inland services, you can get proof of delivery.

  6. Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised. Skip Navigation Close

  7. Stamps and supplies. Business services. Home. Contact us. Help tracking items posted to another country from the UK. Are you a business customer? Go to our Business Customers Help Centre. Personal Customers Help Centre.

  8. To make a complaint call us on 03457 740740 or complete our dedicated form here. Should you wish to cancel your complaint, you can do so here. You can also write to us, please read the important message here before doing so. If you choose to write to us, please ensure you give us as much detail as possible.

  9. Sending or receiving post in the Isle of Man or the Channel Islands is no different from doing so within the UK, although there may be different delivery times. Skip Navigation Close

  10. Help tracking items posted to the UK from another country A-Z guide to wrapping and packaging Prohibited and restricted items - advice for personal customers How to address your mail (Clear addressing) Sending valuables