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Within 28 days
- We will accept the return of any goods within 28 days from the date of delivery. All items for return must be in their original packaging, including the dust bag, and must be unused.
www.antler.co.uk/pages/frequently-asked-questions
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How do I Return my antler order?
What happens if I buy antler outside the UK?
Does antler offer a lifetime warranty?
Do you recommend antler products?
Do I have to pay for a return? No, returns are complimentary. How do I arrange a return? To arrange a return please visit our returns portal at this link. Enter your order number — it will start with the letters UK — and postcode and follow the on-screen instructions.
No, returns are complimentary. How do I arrange a return? To arrange an international return please visit our Global-e returns portal. Please note that you will need your Order ID and email address in order to process your return. Please send the order back in its original packaging, including the dust bag.
If you're not completely satisfied with your purchase, or if your new purchase has arrived with a fault, you can arrange a complimentary return. Please see the full details about how to arrange a return on our returns page here. What is your policy on returns?
If you're not completely satisfied with your purchase, or if your new purchase has arrived with a fault, you can arrange a complimentary return. Please see the full details about how to arrange a return on our returns page here. What is your policy on returns?
Our warranty covers manufacturing faults only and does not cover refunds beyond our standard returns period of 28 days. Note, your suitcase will still be covered under our lifetime warranty if it has a label that refers to our 10-year warranty but has been purchased after 11th May 2023. For Purchases Before 11th May 2023.
It would be reasonable and nice if Antler understands this and institutes a policy that could offer to compensate or refund customers who had purchased their luggages on their websites at prices that were slashed immediately after delivery! As for durability, I will :
The suitcase was not suitable, it did not arrive with luggage boxes purchased. Difficult contacting customer services to return it and get a refund. Still waiting for my refund. Very disappointed and will not buy anything from Antler again Date of experience: 06 July
