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  1. How do I Reset my PolyU account password? 相關

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  2. Click here to restart or end this password reset process. If you need any assistance, please feel free to contact the IT HelpCentre (Tel: 2766 5900, WhatsApp/WeChat: 6577 9669) or visit us in person at M201, Li Ka Shing Tower.

  3. Reset your password. Username or email address. Password reset instructions will be sent to your registered email address.

  4. Step 1: ACCESS the Identity Portal (https://idportal.polyu.edu.hk) and CLICK “Manage My NetID”. Step 2: ENTER your existing NetID and NetPassword, and then CLICK “Sign in”. Step 3: CLICK “Change NetPassword”.

  5. If you forget your NetPassword, you may reset it at https://idportal.polyu.edu.hk/ For enquires or assistance, please contact Finance Office at fostud@polyu.edu.hk

  6. Please enter the first 4 numerical digit of your Hong Kong ID Card Number. Proceed. If you need any assistance in verifying or updating alumni information, please feel free to contact the Alumni Affairs Office at alumni@polyu.edu.hk or +852 2766-4102 / 2766-4117.

  7. Sign in with your NetID and NetPassword. Forgot Your NetPassword?

  8. In addition to PolyU Connect ("@connect.polyu.hk") or Staff ("@polyu.edu.hk") email address, a personal email address is used as an alternative means used by the University to communicate with user (e.g. when user reset NetPassword). Users are