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    • Oversight body for your complaint

      • The Ombudsman is the oversight body for your complaint. We can assist to resolve your complaint by investigating the process if the agency, provider or organisation does not change their decision or offer a better explanation of the decision. We can help you to make a complaint to the agency, provider or organisation the complaint is about.
      www.ombudsman.gov.au/about/our-role

      Our role | Commonwealth Ombudsman

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  4. www.ombudsman.gov.au › about › our-roleOur role | Commonwealth Ombudsman

    Our service is free and we are independent. Our role. The Office of the Commonwealth Ombudsman (the Office) does not make a fresh decision, rather we consider the way a decision was made and make recommendations on how the decision or process could be improved.

    • Complaints

      What we can do. The Office of the Commonwealth ...

  5. www.ombudsman.hkOffice Of The Ombudsman, Hong Kong - 香港申訴專員公署

    The Ombudsman announces a full investigation report – Department of Health mistakenly issuing a Compulsory Testing Order and letters to a foreign domestic helper arriving in Hong Kong. Press Releases. 7 March 2024.

    • What does a Commonwealth Ombudsman do?1
    • What does a Commonwealth Ombudsman do?2
    • What does a Commonwealth Ombudsman do?3
    • What does a Commonwealth Ombudsman do?4
    • What does a Commonwealth Ombudsman do?5

  6. www.ombudsman.hk › whoweareOffice Of The Ombudsman, Hong Kong - 香港申訴專員公署

    The Office of The Ombudsman is an independent statutory body established in 1989 in accordance with The Ombudsman Ordinance (Cap 397, Laws of Hong Kong). It functions as the community’s watchdog of public administration in Government departments and main public organisations with a view to promoting fair and quality public service.

  7. www.ombudsman.gov.au › complaintsComplaints | Commonwealth Ombudsman

    What we can do. The Office of the Commonwealth Ombudsman is also the: ACT Ombudsman. Defence Force Ombudsman. Overseas Students Ombudsman. VET Student Loans Ombudsman. Private Health Insurance Ombudsman. Postal Industry Ombudsman. We can receive and manage complaints about the administrative actions of: Australian Government agencies.

  8. en.wikipedia.org › wiki › Office_of_the_Ombudsman_(Hong_Kong)Office of the Ombudsman (Hong Kong) - Wikipedia

    The major purpose of the Ombudsman is to investigate complaints against major public organisations and government departments and agencies in Hong Kong. It also oversees complaints against the executive branch in relation to non-compliance with the Code on Access to Information. [1] .

  9. www.ombudsman.hk › howtocomplainOffice Of The Ombudsman, Hong Kong - 香港申訴專員公署

    How to Complain. What We Oversee. We handle and investigate complaints from aggrieved persons about maladministration, including non-compliance with the Code on Access to Information. Maladministration means inefficient, bad or improper administration. It may take many forms, which include: abuse of power or authority. delay/inaction.

  10. www.gov.hk › en › aboutHong Kong: The Facts - The Ombudsman - 香港政府一站通

    The Ombudsman. The Office of The Ombudsman, Hong Kong (formerly known as The Office of The Commissioner for Administrative Complaints) was established in 1989. The Office was formally delinked from the Government after The Ombudsman (Amendment) Ordinance came into operation on December 19, 2001.