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ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).
a) the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; b) facilitating opportunities to enhance customer satisfaction; c) addressing risks and opportunities associated with its context and objectives;
ISO 9001 是受國際認可的品質管理系統 (QMS)，適用於各種規模的企業組織。 ISO 9001 將幫助您持續管控整個作業流程的品質。 它闡述達成一貫績效表現及服務水準的方式並設定基準，是全球最受到廣泛認可的品質管理標準。
ISO 9001 is the internationally recognized Quality Management System (QMS) standard that can benefit any size organization. Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification can help you to:
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 9001 指定建立品質管理系統（QMS）以實現品質政策和目標的要求。 國際標準定義了您必須如何運作以滿足客戶和持份者的要求。 它還可以通過有效實施品質管理系統（QMS），包括系統改進和確保符合客戶、適用的法律法規要求，來提升客戶滿意度。
品質管理系統 (Quality management systems，簡稱QMS ) 國際標準組織（International Organization for Standardization），於2015年9月15日正式發布， 現行ISO 9001:2015為最新版本。 ISO 9001 後面2015數字則為發布版本的年份。 導入ISO 9001:2015好處? 1.滿足客戶要求，爭取業務機會 在全球貿易市場激烈競爭下，面對許多同行競爭，要如何讓客戶對公司產品有信心脫穎而出取得訂單? 拿出ISO 9001證書將是最有力的佐證,讓客戶確保能長期獲得一致的優質產品和服務，通過ISO 9001已經是要進入全球貿易市場的門票。
