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  1. By offering fast and reliable delivery which consumers can track online, Deliveroo has grown rapidly. Deliveroo now operates in 10 markets worldwide, working with thousands of restaurants and grocers, thousands of riders, and serving millions of consumers. For our latest news visit the newsroom.

  2. About us. “Our mission is to transform the way people shop and eat, bringing the neighbourhood to their doors by connecting consumers, restaurants, shops and riders.”. Getting food right online is hard. Delivery needs to be fast and flawless. Every second counts.

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  4. We unlock a wealth of choice for consumers, providing fast, reliable delivery of restaurant food, groceries and retail products. Our Plus subscription programme further enhances consumer value with free delivery (above a minimum order value) and other benefits.

  5. Optimised delivery: Delivery costs are the largest expense item in our Profit and Loss. We have a proven record in driving efficiency in the delivery network, enabling us to reinvest in our key growth drivers and improve profitability, while also allowing riders to

    • Why is Deliveroo a fast & reliable food delivery service?1
    • Why is Deliveroo a fast & reliable food delivery service?2
    • Why is Deliveroo a fast & reliable food delivery service?3
    • Why is Deliveroo a fast & reliable food delivery service?4
  6. We unlock a wealth of choice for consumers, providing fast, reliable delivery of restaurant food, groceries and retail products. Our Plus subscription programme further enhances consumer value with free delivery (above a minimum order value) and other benefits.

  7. We are a global online platform, yet a very local business. Our consumers, riders and merchants live and operate within their local neighbourhoods. Through our sophisticated logistics technology, we unlock a wealth of hyperlocal choice, at the right price, with fast and reliable delivery.

  8. If you are a Customer and need help with your order, the fastest way is to contact Customer Service using the Deliveroo app or website. Go to Order History, select a recent order and then use Order Help. If you need help with something else, read our FAQ page for answers to common questions.